Lulu’s body Jewelry Return Policy
To answer the question about lulus body jewelry return policy it is policy is fairly simple for the US, Canada, and their international customers too, but at this point, when we are in the midst of a crisis, they have canceled taking return and exchange requests for their body jewelry. They did this for the sole purpose of being sanitary and safe. When a piece of body jewelry is returned, it is impossible to know if it has been worn or not.
Lulus’ order return policy is, in general, is straightforward to comprehend. They do, however, vary slightly depending on where you are. They have divided their return policy into three sections: order return within the United States, return in Canada, and international order return. Let us delve deeper into this to learn and comprehend more.
For the US
If you purchased and returned the product in the United States, all you have to do is submit a return request and postmark your item within 30 days of receiving it. There is a catch: if you return your product within 10 days of delivery, you will not be charged anything; but, if you return after that but before 30 days, you will be charged $7. The sum will be deducted from the amount you will receive as a refund.
Some return policy dos and don’ts
Products must be unused, unworn, and unwashed, with the hygienic lining and tags still attached. The seals on returned cosmetics and beauty wellness goods must be undamaged. The shoes that you are returning must be kept in their original boxes and returned. The shoeboxes must be undamaged. Handbags and purses must be accompanied by their dust bags. They may be returned to you if they find animal hair, cosmetics, or other similar product marks, dander, deodorant, or perfume scent on them.
For Canada
The product return policies for Canadians have changed slightly. If you are from Canada, then you can return your orders within 45 days of delivery of your order.
You must pack your order and post it to us with an insured postal carrier together with your original purchase slip or a piece of paper bearing your order number.
Please write to the following address:
Lulis.com Returns
2812 Hegan Lane
Suite F
95928 Chico, CA 95928
USA
For international customers
For international customers, the process remains the same as that of Canadian customers and the order mailing address remains the same too.
You are required to remove previous shipping labels or information from the outside of the box. And you are recommended to keep the shipment receipt with you till the whole transaction has been completed.
Refund in all the above cases
In all the 3 cases the refund money will be sent to you in the original path it was deducted from while you were making a purchase. “The original payment path” here means the way of payment you used while making the purchase.
You can also get your money back in the form of an online credit form in your lulus’ account. If you choose to receive your refund using an online credit form, you will receive an additional $5 in lulu’s online credit. Late returns are not eligible for the extra credit.
we would like to say though lulus are not taking any returns for their body jewelry you can always do one thing that purchases any of their jewelry only after measuring, calculating, and analyzing if that jewelry will suit you or not. If you think there might be a possibility that you will return that product., don’t purchase it. You need to wait until they start their normal body jewelry return policies that we have elaborated on earlier in this article. You can also get your queries addressed via text messages. They operate their text message help service from Monday to Friday between 5 AM to 7 PM and on weekends that is on Saturday and Sunday they operate from 7 AM to 4 PM
Are lulus returning body jewelry right now?
No lulus are not returning or refunding for body jewelry as of right now. They are doing so to maintain hygiene and safety for us customers.
How long will it take to receive your refund back?
It generally takes up to 10 business days after your product has reached the warehouse they will send you a confirmation mail once your refund has been initiated.
Is there a return label available for US territories, Alaska, Hawaii or APO/FPO addresses?
They do offer return labels for some reasons of Alaska and Hawaii but not all locations.
APO/FPO requires a USPS label to be eligible to return. They do not return labels to territories in the United States.
Can you exchange my orders more than once?
Yes you can but the catch here is that the first exchange will be free of any ground shipping but after 1st exchange, you will be entitled to pay additional shipping charges
Will you get charged for the return shipping?
Currently, they are not providing return labels to customers located outside of the US. If you are someone who lives outside the US then they are responsible for the return shipping.
