Apart from the image of Lululemon as a brand and an initiator of social changes, there is something else too. The latest return policy of Lululemon is making it part of the news headlines. The return policy of Lululemon is something that people are going gaga over. Lululemon has announced in their latest returns policy that customers can return their purchase within 30 days.
Check Points Of Return Policy
Returning product items can be a hassle for some people. But Lululemon got it all sorted for their lovely buyers. Lululemon has come up with a new return policy for the year 2022. These are some of the checkpoints from Lululemon’s return policy. Just by following these checkpoints, returning will be a piece of cake at Lululemon.
Within 30 Days
You can return any product item latest within the 30 days of purchase. You can’t delay it further than 30 days.
Unworn
The clothes that you want to return must be unworn. You can’t return an item that is heavily worn or dirtied by a customer.
Tags Intact
The products that you wish to return should have tags intact. Otherwise, it will be a hassle to return them.
Refund
You can get refund money or points that can help you in shopping offline or online.
Refund, Return, or Exchange
If the product item is unopened, defective or you simply don’t like the style anymore you can get a refund, return, or exchange.
Full Refund
On some products, with due conditions applied you can get a full refund. You have to make the return 30 days after purchase if you want a full refund.
Return Errors
With the changes in the return policy of Lululemon, we also got to see some bummer points for the customers. These are as such –
Used or Dirty
If the products that you want to return are dirty or used, you can’t return them. Neither will you get any other option like a refund or exchange.
Missing Tags or Packaging
Missing tags and packaging are another big error in the return process.
“ We Made Too Much” Section
Customers can’t return products from the “We Made Too Much” section.
PayPal Gift Card Refund
If you have purchased PayPal chances are likely that you will receive a PayPal gift card as a refund.
Extra Mile
Lululemon works and grows in the favor of its customers. The return policy is surely one of their gestures to help their not-so-happy customers. Lululemon tries to come a midway with their return policy. They traveled the extra mile to help these customers.
Misplaced Receipt
If the customer has misplaced the receipt, it’s no big issue for Lululemon. A misplaced receipt is an issue that can also be solved with the new return policy. The customer can simply tell the person at the store their phone number so that they can verify their purchase. It’s the proof of purchase that is required.
No Receipt
If you are still unable to get a receipt you will get the refund in the form of gift cards or credit score with the help of which you can shop online or offline.
Then vs Now
We will be able to draw the changes if we compare and contrast Lululemon ‘s return policy from some years back to today.
Earlier Lululemon allowed the returns only till 14 days after purchase. But today it’s the 30 days in which you can return the product and get a full refund. Unlike earlier now you have a dedicated return portal to help you with your returns. There is also a return window that aids you in the process.
Conclusion
Lululemon never fails to surprise its customers. Be it their trendy collections or the exciting policies. And now Lululemon is here with their return policy. It surely is a change in the shopping world both online and offline. Now people can experiment more with their style and looks. Without the hassle of going to stores or nagging to get a piece replaced, you can try out the products you want.
Did Lululemon change its return policy this year?
Yes, Lululemon made some changes in its return policy in the year 2022.
What if the customer lacks either the tag or receipt, will the product piece be returned?
You can’t return a piece without the tag and bill receipt.
Are there drastic changes in the return policy of Lululemon from last year?
There aren’t any drastic changes in the return policy of Lululemon from last year.
Can you return the old products from Lululemon?
You can return the old products from Lululemon and get credits in return to shop offline or online.
